Warranty management is a crucial element of any good service association. The capacity to automatically access and track customer asset warranty coverage and other information and data is important. Without having these pieces of information can create adverse business effects, including loss of revenue, reduction in sales, and customer dissatisfaction.
We all know that warranties are very important but also very costly. For example, a recent Warranty Week report produced by a U.S.-based company stated that they paid $25.9 billion in claims last year. It also has been said that U.S.-based companies have spent around $25 billion per year on warranty claims in the past few years.
Warranties have some important functions as they are provided as a guarantee from a manufacturing unit or seller to the end customer about the quality of the product and service.
What Do You Mean By Digital Warranty?
Gone are those days when traditional warranty management system techniques were considered enough to provide confidence in products and services. With technology slowly overtaking all kinds of marketing platforms, digital product warranty activation is rising, and it’s pervading all industry verticals. Multinational companies and big brands are adopting digital warranties to provide high-end customer services and to eliminate fake products.
Trendy and smart products with advanced digital warranty management solutions provide brands with myriad opportunities to serve well.
Tips To Streamline Digital Warranty
1. Review your current approach to warranty management.
When introducing a system, it’s essential to understand where you are now. The following questions should be asked to review the entire system to streamline it properly
- Can you understand the digital warranty system easily??
- Can you appreciate its effectiveness?
- Can you figure out what is working and what is not?
- How organized are your records?
- Can you easily review your customers’ assets, and are the warranties in effect?
- Do you need to bring any changes to the digital warranty system to make it more effective?
A comprehensive assessment of your existing warranty system is essential to optimize it. Record the pain points and not the cost associated with the system.
2. Highlight the significance of the Digital warranty management System in your company culture.
After revealing your current approach, you need to create the idea of high-end digital warranty management throughout your company. You can accomplish this by demonstrating the advantages of an adequate system for your organization.
3. Enhance The Data Retrieved From warranty management
Once you are done with the review process, you can start to implement new ideas and create plans to improve the quality of the digital warranty system. This is the most vital step in optimizing the whole system. Designing a correct method to eliminate the faults and enhance other features is crucial for streamlining the entire process.
4. Automate The Process Of Warranty Agreement Generation.
The next important move is to enforce a system that can automatically generate warranty management data based on system transactions. A digital rule-based system can effectively create data based on the details of transactions and can automatically generate the process of warranty agreement whenever required. This eliminates manual mistakes and optimizes the entire process to the next level.
5. Implement mobile technology for field service workers
Mobile Technology is creating a revolution in sales, service, and even warranty. A robust mobile technology will help the workers do the needful in a service where security is interlinked. Moreover, digital warranty services can be easily accessed through mobile; all you need is a smartphone with the necessary features, which can be android or apple, and an active internet connection. Therefore with the introduction of mobile services, the warranty system can be streamlined properly.
The Conclusion
These tips, as mentioned above, will help you understand, optimize, and regulate your existing digital warranty process. For any queries, you can connect with LetsVeriFy, as they are the best in the industry in providing excellent warranty solutions which are advanced and well-regulated.